Faqs

No, our dyes are ‘fixed’ during the manufacturing process and will not leak dye when being washed.

The short answer is ‘no’. Fabric softener or conditioner can damage the PUL (leakproof) layer of your pads as well as actually reducing the absorbency of the cotton. To keep your pads [...]

Firstly, we question the need for laboratory testing as it typically focuses on the sterility of menstrual products when the real issue is safety.  In reality, menstrual products are not intended [...]

Please note, when you choose to display the prices in a currency other than Indian Rupees, these currency conversions are for estimated informational purposes only. The converted prices displayed [...]

To run our online shop we, Eco Femme, use 3 different service providers. WooCommerce is the platform on which the eshop runs while PayPal and CCAvenue are the payment gateways. Those service [...]

We, Eco Femme, use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent [...]

This notice applies to all information collected or submitted on our website. On some pages, you can order products, make requests, and register to receive materials. The types of personal [...]

Your privacy is important to us. To make you feel how we, Eco Femme, protect your privacy we provide this notice explaining our online information practices and the choices you can make about the [...]

In case your parcel is returned to us because you did not keep track of claiming it in time before your local post office sends it back, we ask you to bear the extra costs. Reshipment is only [...]

You are responsible for making sure that you provide an accurate shipping address when you make your order in the online shop. This is the address we will use to post your order. In case you [...]