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Prices in converted currencies

Please note, when you choose to display the prices in a currency other than Indian Rupees, these currency conversions are for estimated informational purposes only. The converted prices displayed [...]

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Unclaimed parcel policy

In case your parcel is returned to us because you did not keep track of claiming it in time before your local post office sends it back, we ask you to bear the extra costs. Reshipment is only [...]

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Incorrect address policy

You are responsible for making sure that you provide an accurate shipping address when you make your order in the online shop. This is the address we will use to post your order. In case you [...]

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Cancelling your order after shipment

If you wish to send back your order, you have 45 days (from the date of purchase) to ask for a refund and mail us back the unused products (mailing costs at your charge). Please note that the [...]

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Customer complaints

We hope you’ll be satisfied with your Eco Femme pads! However, in the event that you experience a problem with your purchase, we ask you to let us know the reason of your discontent so that we [...]

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Your order confirmation / invoice

Once you have completed your payment, you will receive an order confirmation to the email id you provided when making your order. Please check if the details are correct. For corrections, email [...]

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Your payment

For the billing address, please enter the address the bank card was registered for, if you intend to make the payment with a bank card. This is to make sure that your bank accepts your payment. [...]

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General order policy

Upon making your order, please do provide an email address where we can reach you if required. Please make sure you enter it correctly. This is where we will send you your order confirmation, [...]